Wise Owl, Kolkata
Finally could drop at Wise Owl along with my wife on the 29th
of September 2015. Invoice number 15/1554.
Having spent over 30 years in the Hospitality Industry and returning
to Kolkata, we get very excited when a new outlet opens in the City opens, engaging
so many people, otherwise in a not so happening City in terms of Economics,
compared to other Metros.
For my wife:
Grilled chicken sandwich with honey mustard dressing
Green apple soda
My wife’s sandwich was absolutely cold. Grilled sandwich
cold? The bread was separately grilled and then some tasteless, dry, tough
chicken was put inside. Heard of grilling a sandwich this way? Ridiculous. When
complained, the waiter said that: “since we put cold things, sandwiches are
cold”. Excellent training. Rs. 200 plus taxes for that pathetic product.
Soda was very weak.
I was very excited to have ordered BLT, which is one of my
favourite sandwiches. BLT is a toasted sandwich. But sadly what came in was a
plain cold sandwich. Under grilled bacon. Though I had requested for lean
bacon, what came was mostly fat. Tomatoes were cut not as sliced tomatoes but
as Carpaccio. Very little filling. Rs. 200 plus tax? This is cheating.. Coffee
tasted like burnt/over roasted, expired coffee. What was served in the name of
Cappuccino was actually Latte.
The restaurant clearly looked an amateur effort with
pathetic food and service. Minimum professional help would have done them good.
Small domestic bread?? Sandwich bread is minimum requirement with a choice of
bread. No cutlery on the table with food. Even the extra mustard that I
requested came without a spoon. Waiters
chat amongst themselves without even looking at the Guests. Tables and chairs
require a good sprucing. No fries or slaw? Just wafers and Rs. 200
Felt it was like any other Bengali enterprise, run by Ramu
and Hori of the World with no Customer connect or professional approach. Shabby
and dirty menus. It is like, “Aamra shob jani. Khabe to khao, noile bari jao.” Well,
was keen to visit the Steak House but Wise Owl, you have lost me and all my
friends and acquaintances. Sad, very sad.