The Royal Bengal Tiger Café, Kolkata
After returning to Kolkata after so many years, it has
become our (my wife and myself) regular habit of exploring new eateries in
Heard of this theme Café at Tolly for long and thus visited
The Royal Bengal Tiger Café on the 21st of April at 16-55 hours,
Bill number 15/1292 after watching Margarita with a straw at INOX, South City.
The road is quite narrow and was embarrassed to park as felt
it would surely cause inconvenience for others.
Nicely done up but felt that the light was a little too
bright. ACs also were not on a “swing” mode and thus the cold blasts hits you
The menu was on the table and we were awaiting a waiter’s
arrival. After some time, when we hailed for orders, a waiter arrived to inform
that we have to go to the counter and pay first. Did not understand the utility
of keeping the menu on the table. After asking, they served water in plastic glasses.
Did not understand why the gentleman next to our table got the bills at the
table and paid at the table too when we were pushed to the Counter. With those
kind of price points, one demands service.
We walked to the counter. Ordered for 2 plates of fish fries
(1 piece per portion), one mutton moghlai (for me) and one egg moghlai (for my
wife). Two cups of Darjeeling Teas. Damage, Rs. 962.00 including all taxes. Was
sad looking at the quality of service staff when the Café was not cheap at all?
This is the same problem I see with most of the outlets in Kolkata as Entrepreneurs
cut corners while hiring people and creating facilities. This is fine if they
hire professional to train them. The Barista was standing inside the counter and
eating something which was not a great visual.
We ordered the fish fry first. Very thin piece of poor quality
fish. Over marinated with acid (it tasted sour and gave off smell of the acid).
Over crumbed. It was bent like a boat. While cutting, thick crumb was
separating out. The modification of the mustard was nice. What they served as Tartar
Sauce was a pinkish, sweet mayonnaise. Have not seen that kind of Tartar Sauce
anywhere in the World. Flat and
hollowware were nice. Very bad product and wonder they serve that kind of
product is Kolkata and people do not complain.
Then the Moghlai arrived. The gentleman, who took our
orders, should have informed us about the portion size. They are large. We
could have shared. Left it half way. Did not get the flavour of typical Moghlai
which we have grown up with. Mutton was bland and precooked. Very bad product
and especially when you pay Rs. 190.00 plus taxes for a Moghlai and waste half
of it, one expects better. Though Kolkata ranks 3rd on HNI
populations but I am sure, people have a lot of money and paying for that kind
of products when jobs in Kolkata does not offer good salaries for which people
Was shocked to see Twinning’s tea bag for Darjeeling Tea.
When one is charged Rs. 95.00 plus taxes for a cup of Tea in Kolkata, one does
not expect the pathetic cheap tea bag for sure. Wonder why no one complains?
Called for the manager but was informed that there is no
Manager for the restaurant. It looked, like many other Bengali establishments, “Haru”
and “Hori” are running the place and the Owner is just not interested. Will not
be shocked if the place becomes another nameless, faceless outlet soon and may
be converted into a boutique or something.
These people need serious professional help. God bless them.
We were very happy that we have a Café near our home but shall not visit again